How do I reconnect the Cliengo chatbot to my Facebook fanpage?
When you have a chatbot connected to your Facebook fanpage and you make a change, be it adding a new administrator, changing the password or any change in your fanpage, it is necessary to reconnect your chatbot in order for it to work properly.
In order to reactivate Facebook permissions on your account, you have to enter the following link and click "Update":
https://crm.cliengo.com/chatbot/WEBSITE_ID/refresh-token-fb
You must replace "WEBSITE_ID" with the unique alphanumeric code for each chatbot created. You can see it in your CRM> Chatbot:
In the event that it still does not work, I ask you to notify our mailbox so that we can further review the problem: hello@cliengo.com
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