Now you can select to display either version of the chatbot widget from the Chatbots → Configuration section and choose the aspect and characteristics that best fit your business needs.
The widget 1.0 will look as a horizontal bar when it's minimized, bearing the color and name of the chat window of your choice. When opened, it has a size of 300x260 pixels. The chat background is white.
Did you know that more than 50% of your site visits come from mobile devices? This is why we have designed a new widget version that looks great on every device!
The new widget is made with AngularJS : Google's html technology for a more effective and fast architecture.
You can also add hyperlinks in your triggered response messages so that you can point your users towards different parts of your webpage or external sites.
- The widget 2.0 is mobile responsive and presents a more modern and renewed interface that brings the latest industry trends in look and feel to improve the conversion rate.
- Initially, the chat will look like a dialogue balloon. When the chat is minimized and the automatic greeting is triggered, then the dialogue balloon will show the number 1 in an unread message counter format. The greeting message will show in a separate dialogue box. There is a smaller box below to write the reply.
When you write the reply, this will open the chat. When opened, the new widget looks bigger than its previous version, with a size of 320x630 pixels. The look and feel are similar to most instant messaging apps.
NOTE: The mobile version of the website will always display the widget 2.0 by default because its mobile responsiveness is designed to enhance the user experience on your site.