How to use Live Cliengo

Live Cliengo is our newest live chat tool designed specifically for mobile devices, although it also works on the desktop version.

With Live Cliengo, you can easily view and access every conversation that your clients are maintaining with the chatbot in real time and should you need to, you can also participate in that conversation. Live Cliengo simply allows you to control all of the conversations from any device, at any time and very easily.

How to access 

Just login to your Cliengo account and then access live.cliengo.com.

How it works 

Live Cliengo is really easy to use, as it was designed with the sole function of viewing and accessing all the chat conversations. 

Once you log in you will see the screen divided in two sections: 

• On the left-hand side, you will see the list of all the active conversations. This is the list of all the clients that are talking to the chatbot in real time. There is a search bar on top that allows you to search and filter by name, in case there are several conversations happening at the same time.
• On the right-hand side, you can view all the conversation details between the chatbot and the client. If you wish to participate in the conversation by using the Live chat function, just click on the 'Live Chat' button!